Refund Policy
Last updated: 01/22/2025
1. Refund Eligibility
We offer refunds only under the following conditions:
• The service or product purchased is defective or not delivered as promised.
• You request a refund within 15 days of purchase.
• The service was not used or accessed beyond the trial period (if applicable).
2. Non-Refundable Items
Refunds do not apply to:
• Digital products or software once downloaded
• Services that have already been provided
• Subscription-based services after renewal
3. How to Request a Refund
To request a refund, email contact@n10ai.com with:
• Your full name
• Order number
• Reason for refund request
4. Refund Processing
Approved refunds will be processed within 15-30 business days to the original payment method.
5. Contact Information
For refund inquiries, contact us at contact@n10ai.com