Refund Policy

Last updated: 01/22/2025

 

1. Refund Eligibility

 

We offer refunds only under the following conditions:

    •    The service or product purchased is defective or not delivered as promised.

    •    You request a refund within 15 days of purchase.

    •    The service was not used or accessed beyond the trial period (if applicable).

 

2. Non-Refundable Items

 

Refunds do not apply to:

    •    Digital products or software once downloaded

    •    Services that have already been provided

    •    Subscription-based services after renewal

 

3. How to Request a Refund

 

To request a refund, email contact@n10ai.com with:

    •    Your full name

    •    Order number

    •    Reason for refund request

 

4. Refund Processing

 

Approved refunds will be processed within  15-30 business days to the original payment method.

 

5. Contact Information

 

For refund inquiries, contact us at contact@n10ai.com